Using Reviews Wisely

What's it about?

Use reviews wisely! Are you ready to turn online reviews into real momentum? Imagine responding confidently to praise and criticism – clear in language, strong in impact – and using feedback strategically for your image, visibility, and bookings. Sounds good? Then this course is perfect for you! In this course, you will practically dive into the world of reviews, stars, and comments. You will learn how professional responses build trust, how to make positive feedback visible, and how to turn critical voices into opportunities – with formulation guides, examples from tourism, and immediately applicable routines. Whether beginner or experienced – you will work on your own cases, receive clear do’s & don’ts, and develop a streamlined response strategy for your business. Highlights of the course: Confident responses: tone, timing, and structure for effective reactions Enhancing positives: using reviews strategically for website & social media Criticism...

Where?

Hotel Hecher Wolfsberg

Organiser: Kärnten Werbung Marketing & Innovationsmanagement GmbH